Support Options
- Contacting Support: Please use the specific support contact specified to you in the support contract. Please contact the below mentioned support number if you are unable to obtain support for any reason.
- Please contact 630-983-3053 for any other support related issue in the US. Contact 630-281-2335 for any other support issues in the US.
- Basic Support: The Basic Support plan allows the user to use the following services from us:
- Comprehensive Support: The Comprehensive plan allows the user to use the following support service from us:
- Provides all information about our products, including the release cycle, patches/updates, and known bugs.
- Also provides an online product documentation
- Out knowledge base provides any information that you may not find in the support pages or in the online documentation. Some troubleshooting techniques are provided here.